Shipping and Return Policy
1. Shipping
1.1. Shipping Fees
We provide shipping services with fees that vary depending on your location and the weight of your order. Specific shipping fees will be displayed during the checkout process when you place an order.
1.2. Delivery Time
Delivery times may vary depending on your location and the status of our inventory. We are committed to providing specific delivery time information during the ordering process. Please check your order confirmation for the estimated delivery time.
1.3. Order Tracking
Once your order is shipped, you will receive a tracking number so you can monitor the delivery process. You can use this tracking number to check the status of your order.
2. Return Policy
2.1. Exchanges/Returns
We accept exchanges or returns within 30 days from the date of purchase, provided the product is still in new, unused, and original condition. To initiate an exchange or return, please contact us for specific instructions.
2.2. Refunds
When you return a product, we will review and process your request. If your exchange or return request is accepted, we will proceed with issuing a refund to your original payment method.
2.3. Return Shipping Costs
Please note that the initial shipping fees are non-refundable when returning a product unless the item is defective or has been sent incorrectly by us.
3. Contact Us
If you have any questions or require assistance with exchanges or returns, please don’t hesitate to contact us through our contact information.